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UK Service Hotline: 0870 248 5492
For a quick response (UK) you can complete the form on-line: http://www.digitest.de/
Warranty
document (PDF): Awaiting File
D. O. A. period:
15
days from purchase date (either end-user or reseller) dealt with by warranty
company. Unit will be collected, and upon confirmation of fault a new
unit will be dispatched.
Additional
Service Hotlines:
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Belgium |
+31-(0)10-4806838 |
Germany |
+49-(0)2208-9229 0 |
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Eire |
+44-(0)1475-553709 |
Spain |
+34-997-221654 |
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France |
+33-(0)821-230009 |
Italy |
+39-0125 239954 |
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Luxembourg |
+31-(0)10-4806838 |
Netherlands |
010-4806838 |
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Austria |
+49-(0)2208-9229 0 |
Poland |
+48-(0)22-735 54 30 |
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Portugal |
+34-977-221654 |
Switzerland |
+41-41-2610633 |
Warranty terms and
conditions
The monitor is guaranteed three years for parts and
labour.
The guarantee starts on the day of purchase,
therefore we kindly ask you to retain your proof of purchase.
The guarantee includes a pick up and return service,
for all countries listed on the warranty card.
The defect monitor will be collected by the service
centre at no charge , after inspection/repair, the monitor will be returned to
you.
For
other countries please consult your dealer.
In order to validate your guarantee claim, please
provide the proof of purchase or a copy with the monitor.
If the proof of purchase or the copy is not present,
the guarantee will be limited to three years from the manufacturing date.
Exclusions
from
the guarantee:
The following are not covered by the guarantee:
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Misuse in anyway
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Neglect
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Improper maintenance or installation
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Mechanical damage
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Adjustment or repair by an unauthorized source
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Repair and/or modification by any other party
than the Authorized service centre
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Damaged caused by violence (humidity, dust,
power surges or other irregularities)
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Improper environment
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Transport damage, including transport damage to
the repair centre due to improper packaging.
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Damage to the monitor, caused by exposure to
magnetic fields, mechanical stress, scratches
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Wear and tear to the LCD module and glass
breakage
Neither the manufacturer nor the Authorized service
centre is liable for loss of income, orders or time due to product failure.
The liability of the manufacturer or the Authorized
service centre is limited to the costs of the repair and/or replacement of the
product.
Excluded from warranty are products in any of the
following categories:
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The unit marked with indelible devices
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The unit is security attached, in any way that
caused damage to the housing
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Any damage to the housing
Pixel warranty
All monitors are manufactured to the internationally
accepted ISO13406-2 standard and do fit class II of this standard, under this
standard 4 always lit/dark sub-pixels are allowed.
Monitors with less than 5 defect pixels will
not be considered defect.
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