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UK Service Hotline: 0871 855 2424

(Calls cost 10p per minute plus network extras)

To complete an RMA request online, please use the following link:

http://www.repairtech.co.uk/hannspree_rma.asp

D. O. A. period: 14 days from purchase date (either end-user or reseller) dealt with by warranty company

Additional Service Hotlines:


Italy +39-039-23.41.380 Germany +49-(0)1805-88.28.23
France +33 390 675 760 Spain +34 900 992 812
Portugal +351 232 183 755 Denmark 36 98 95 58
Poland 0 800 184 817 Hungary +43 22 783234204
Austria +43 22 783234204 Netherlands 0900-2020748
Luxembourg +31 (0)900-2020748 Belgium 0902-25002
Switzerland +41 (0)62 892 96 00 Sweden +46 85 63 11 439
Czech Republic +420.596.253.667 Finland +358 (0)92 31 13 810
Norway +47 21 53 21 10    


Warranty terms and conditions

HANNspree Europe GmbH (hereinafter refer to as "HANNspree") or its authorised Agent, warrants that the HannsG products supplied are free from defective material and workmanship during the warranty period.

HANNspree agrees to remedy any such defect under the following limited warranty terms and conditions.

  1. HannsG LCD Monitor is covered by an On Site Exchange Warranty.  This warranty is valid for 3 (three) years from the date of the original purchase of the product.  The defective LCD Monitor will be exchanged for a service exchange unit of the same or equivalent type at it's discretion.

End-users/owners wishing to retain their original monitor or monitor with security marked such as marked with indelible pen will have a turnaround repair service.

The warranty period starts from the date of the original purchase.  The purchase receipt or other proof of purchase must be provided to claim the warranty services.  Customers will be charged a service fee for the services rendered if such documentation is not available.

This Warranty does not extend to any of our monitors which have been subjected to misuse, neglect, accident, fire, flood, physical damage, improper maintenance and installation, and unauthorised adjustment / modifications / repair.

The Warranty shall be deemed void if the monitor's serial number or other identification labels have been removed, altered, damaged, defaced, or rendered illegible.

In the Event that a LCD monitor returned for repair is found not to be a valid warranty claim, the end-user/owner will be invoiced for the full value of the supplied LCD monitor and service, plus carriage charges incurred.

Any replacement or repaired product or component is covered by this limited warranty for a period of 90 (ninety) days from shipment, or through the end of the original warranty period, whichever is longer.  All parts replaced within the warranty period are properties of our Company.  We have the rights to handle those parts in methods that deem fit.

This limited warranty DOES NOT COVER consumables, such as batteries, bulbs, etc.  All other parts are covered by this warranty.

If the number of blind-spots or light-spots found in each display is less than the number guaranteed by manufacture, HANNspree Europe GmbH has the right to refuse providing service or demand charges from customer for any service costs.

HANNspree does not accept any liability for loss of income, orders or time due to monitor failure.  The liability of HANNspree is limited to the cost of the repair and/or replacement monitor.

This warranty is in lieu of all warranties expressed or implied and no representative or person is authorised to assume for us liability in connection with the sale of our monitor.  The contents of this warranty ploicy may alter without prior notice.

The monitor's marketed by HANNspree in Europe is subjected to the conditions of this agreement.

THIS WARRANTTY DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER IN ANY WAY

Should the need for service arise, please contact HANNspree Technical Service Centre:

RepairTech Ltd

Tel.: +44 0871 855 2424 (Calls cost 10p per minute plus network extras)

Fax: +44 (0)1926 8140052

E-mail: hannspree@repairtech.co.uk

 


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