(Calls cost 10p per minute plus network extras)
To complete an RMA request online, please use the following link:
http://www.repairtech.co.uk/hannspree_rma.asp
D. O. A. period:
14
days from purchase date (either end-user or reseller) dealt with by warranty
company
Additional
Service Hotlines:
|
Italy |
+39-039-23.41.380 |
Germany |
+49-(0)1805-88.28.23 |
|
France |
+33 390 675 760 |
Spain |
+34 900 992 812 |
|
Portugal |
+351 232 183 755 |
Denmark |
36 98 95 58 |
|
Poland |
0
800 184 817 |
Hungary |
+43 22 783234204 |
|
Austria |
+43 22 783234204 |
Netherlands |
0900-2020748 |
|
Luxembourg |
+31 (0)900-2020748 |
Belgium |
0902-25002 |
|
Switzerland |
+41 (0)62 892 96 00 |
Sweden |
+46 85 63 11 439 |
|
Czech Republic |
+420.596.253.667 |
Finland |
+358 (0)92 31 13 810 |
|
Norway |
+47 21 53 21 10 |
|
|
Warranty terms and
conditions
HANNspree Europe GmbH
(hereinafter refer to as "HANNspree") or its authorised Agent, warrants that
the HannsG products supplied are free from defective material and workmanship
during the warranty period.
HANNspree agrees to remedy
any such defect under the following limited warranty terms and conditions.
-
HannsG LCD Monitor is covered by an On
Site Exchange Warranty. This warranty is valid for 3 (three) years
from the date of the original purchase of the product. The
defective LCD Monitor will be exchanged for a service exchange unit of
the same or equivalent type at it's discretion.
End-users/owners wishing to
retain their original monitor or monitor with security marked such as marked
with indelible pen will have a turnaround repair service.
The warranty period starts from the date of the
original purchase. The purchase receipt or other proof of purchase
must be provided to claim the warranty services. Customers will be
charged a service fee for the services rendered if such documentation is not
available.
This Warranty does not extend to any of our
monitors which have been subjected to misuse, neglect, accident, fire,
flood, physical damage, improper maintenance and installation, and
unauthorised adjustment / modifications / repair.
The Warranty shall be deemed void if the
monitor's serial number or other identification labels have been removed,
altered, damaged, defaced, or rendered illegible.
In the Event that a LCD monitor returned for
repair is found not to be a valid warranty claim, the end-user/owner will be
invoiced for the full value of the supplied LCD monitor and service, plus
carriage charges incurred.
Any replacement or repaired product or component
is covered by this limited warranty for a period of 90 (ninety) days from
shipment, or through the end of the original warranty period, whichever is
longer. All parts replaced within the warranty period are properties
of our Company. We have the rights to handle those parts in methods
that deem fit.
This limited warranty DOES NOT COVER
consumables, such as batteries, bulbs, etc. All other parts are
covered by this warranty.
If the number of blind-spots or light-spots
found in each display is less than the number guaranteed by manufacture,
HANNspree Europe GmbH has the right to refuse providing service or demand
charges from customer for any service costs.
HANNspree does not accept any liability for loss
of income, orders or time due to monitor failure. The liability of
HANNspree is limited to the cost of the repair and/or replacement monitor.
This warranty is in lieu of all warranties
expressed or implied and no representative or person is authorised to assume
for us liability in connection with the sale of our monitor. The
contents of this warranty ploicy may alter without prior notice.
The monitor's marketed by HANNspree in Europe is
subjected to the conditions of this agreement.
THIS WARRANTTY DOES NOT AFFECT YOUR STATUTORY
RIGHTS AS A CONSUMER IN ANY WAY
Should the need for service arise, please
contact HANNspree Technical Service Centre:
RepairTech Ltd
Tel.: +44 0871 855 2424 (Calls cost 10p per minute plus network extras)
Fax: +44 (0)1926 8140052
E-mail: hannspree@repairtech.co.uk