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Aerocool Project 7 PSUs - In Stock Now @ A One!

Aerocool Project 7 PSUs
In Stock Now @ A One!


Aerocool Project 7 Cooling - Available Now from A One

Aerocool Project 7 Fans,
Fan Hubs & Water Cooling

from A One


Brand New! Aerocool Thunder X3 Range from A One

Brand New! Aerocool
Thunder X3 Range

from A One

Unbranded
(7005 & 9005)

AOD
LM725 17" TFT

FPD
17" & 19" TFTs

S.E.G.
32" LCD TV

UK Service Hotline: 0870 248 5492

available Mon - Fri 09:00a.m. - 05:00p.m.

Warranty document (PDF): Awaiting File

D. O. A. period: 14 days from purchase date (either end-user or reseller) dealt with by warranty company

 

Italy 848-694692 Germany 0700-46745832
France 0825-700190 Spain 902-888413
Portugal 00800-34448378 Denmark 00800-34448378
Poland 00800-4911417 Hungary 06800-17140
Austria 0820-500785 Netherlands 0900-5050800
Luxembourg 00800-34448378 Belgium 00800-34448378
Switzerland 0848-700567 Sweden 00800-34448378
Czech Republic 800-142281 Finland 00800-34448378


Warranty Card

2 YEAR WARRANTY

(3 YEAR WARRANTY FOR YUSMART TFTS)

The guarantee includes a two-year collect & repair service from the date of purchase. Your monitor will be collected and repaired within 72 hours (excluding weekend). If you have technical problems with the monitor, please call one of the below telephone numbers. Please keep the model type and the serial number ready (both numbers are located on the back of the monitor).

About the Warranty

The Warranty will be subject to the following conditions: -

  1. The liability of products is limited to the cost of the repair and or replacement of the unit under the warranty. We do not accept any liability for loss of income, orders, time due to display failure or consequential loss. We will not be liable for failures or delays attributable to causes beyond its control.

  2. If you experience any problems with the display, please contact your reseller / distributor.

  3. For details of your nearest Service Centre contact your reseller / distributor.

  4. The distributor or dealer will be responsible for and deal with refunds to end-users without exception, according to their own policy.

  5. This warranty is valid in all countries which are part of the European Union.

  6. The warranty does not affect end-users statutory rights.

Void Warranty

  1. If the display was purchased second hand. The warranty only applies to the original end-user and is not transferable. This product must be purchased from our Authorized Distributor or Dealer.

  2. This Warranty does not cover accident, misuse, wear and tear, transit and courier damage, incorrect installation, unauthorized repair or alterations, altered serial numbers and internal non-user set-controls.

  3. If the product has been used or stored under abnormal environmental operating or storage conditions.

  4. If an incorrect input signal or incorrect voltage/power supply is used.

  5. Where no fault can be found after extensive testing, indicating user error or failure in ancillary equipment.

  6. If the defects can be regarded as tolerance deviation which is within the standard test specification.

  7. If the manufacturing date is over 24 months from the date of purchase.
     

If no proof of purchased invoice can be provided.

How to make a Warranty Claim:

We strongly advise the buyer use the original packaging for transportation when returning the product as part of this warranty claim.

  1. Check the following before contacting the DigiTest Hot-line Service:

Item

Checklist

No display

Check if the monitor light indicator is on, monitor has power, power cable connected to a power outlet, PC is powered on and operating normally, and all connections from the PC are secured.

Colour distortion

Check magnetic field interference from the following Items: florescent tubes, large power cables, speakers, transforms, and power adaptors.

Colours absent

Check for VGA card problem, bent VGA pins, and damaged cable.

Flickering/fuzzy display

Check if the refresh rate and resolutions are configured correctly.

Dead pixels

Dead pixels will appear with normal use & wear and is not considered a defect. A new LCD monitor with 10 dead pixels is considered acceptable and is not considered to be defective.

Display geometry problem

Make sure that you are familiar with many adjustments on the monitors for display geometry. Also note that it is impossible to adjust to a perfect rectangular geometry on your monitor.

Resolution

Resolution problems may be related to performance issues. Different monitors will perform differently based on model and specifications.

  1. When applying for a claim, an RMA/number will be issued to you. This number will be used for tracking and reference.

  2. Products will be collected by the authorized DigiTest Repair Center.

  3. If the LCD monitor is easily damaged during transportation and arrives with inadequate, insufficient packaging, this warranty may be voided.

  4. Keep the following information on hand when you call our Hotline Service

    Purchasing Date:                                     

    Model No.:                          Serial No.:                         

    Exclusions
    We reserve the right not to provide warranty service if proof of purchase is not provided.
    The warranty is rendered void by any unauthorized alteration to or repair of the monitor.

Hotline-Service /Assistance téléphonique

Erreichbar Mo.-Fr. 9:00-17:00 / available Mo.-Fri. 09:00 a.m.-05:00 p.m. / Joignable du lun.-vend., de 9:00 h à 17:00 h

Italy 848-694692 Germany 0700-46745832
France 0825-700190 Spain 902-888413
Portugal 00800-34448378 Denmark 00800-34448378
Poland 00800-4911417 Hungary 06800-17140
Austria 0820-500785 Netherlands 0900-5050800
Luxembourg 00800-34448378 Belgium 00800-34448378
Switzerland 0848-700567 Sweden 00800-34448378
Czech Republic 800-142281 Finland 00800-34448378

If you cannot reach our hotline support by phone, alternatively use Online Support Center by visiting www.digitest.de/support. There is an RMA-Request form, which has to be filled-in by the customer. You can also reach our service center by email to: rma@digitest.de.
 

Please check also

Panel criteria:

15" / 17"
Items Acceptable Count
Bright dot Random

N ≤ 4

Bright point pairs(2 bright sub-pixel in 2 adjacent pixel or signal pixel)

N ≤ 2

3 or more bright sub-pixel in 2 adjacent pixels

N = 0

Dark dot Random

N ≤ 6

Dark point pairs(2 bright sub-pixel in 2 adjacent pixel or signal pixel) 2 dots adjacent.

N ≤ 3

Dark point pairs(3 bright sub-pixel in 3 adjacent pixel or signal pixel) 3 dots adjacent.

N 2

4 or more dots adjacent N0
Distance Minimum Distance Between Bright dots L 5mm
Minimum Distance Between Dark dots L 5mm
Total bright and dark spot N 10
Display failure (V-line/H-line/Cross line etc.) Not allowable

 




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