Warranty document (PDF): Digimate Warranty Card

D. O. A. period: 8 days from purchase date (either end-user or reseller)

Faulty unit is to be returned to Onsite Warranty Company (telephone number above)

 

Additional Service Hotlines:

 

 

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Warranty Registration

There are two ways for warranty registration:

1. Please fill in the warranty registration card immediately at the time of purchase and use the on-line registration on the DIGIMATE web-site (http://www.digimate.com) WITHIN 14 DAYS. Otherwise the warranty will not be effective.

2. Fill in the warranty registration card and fax to: +44 (0871) 250 7000

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• If the product develops a fault within 8 days of purchase, simply contact your warranty company (telephone number above).  In this case, please ensure that your proof of purchase is available for inspection.

• If the product develops a fault during the remaining warranty period, simply contact DIGIMATE Call Centre.  You will be asked a few questions in order for us to validate the warranty status of the DIGIMATE product and to ensure that the fault is actually with the DIGIMATE product and not the associated equipment.

Warranty Type & Period

This product is covered with 3 years on site swap service.

Warranty Conditions

1. This warranty applies only to the model number and serial number identified on the proof of purchase supplied via a DIGIMATE authorized dealer or distributor

2.  All warranty will be invalidated immediately if unauthorized repairs are made or attempted by unauthorized personnel.

3. This warranty does not cover accident, misuse, incorrect line voltage, improper installation, transportation damage, altered serial number, faults caused by the installation of, or connection to, non-DIGIMATE compatible equipment, and the like.

4. Neither DIGIMATE nor their agents shall be liable for any indirect, special or consequential damage (including without limitation any loss or profits) arising from use of this product or breach of this warranty.

5. DIGIMATE may, at their discretion, use DIGIMATE approved service partners to conduct this service.

6. Any service replacement may not be new, may not include the accessories, will meet manufacturing electronic specification, will carry the balance of the original warranty, and will be in at least as good cosmetic condition as the faulty unit it is replacing.

7. This warranty does not affect the purchaser’s statutory rights.

Please visit the DIGIMATE website for the detail information of our Pixel Policy. http://www.digimate.com